Quality comes first, and service follows. In the new retail service era, the experience in terminal stores and online is increasingly valued. Putian Oceano Chen Mengshan insists on providing first-class services to create a better living life for users and meet users' rising needs for high-quality services.
Putian Oushenuo——Chen Mengshan
Provide precise services to meet customer needs
With 23 years of experience in porcelain, Oceano is committed to providing consumers with high-quality products and services, so that their enjoyment exceeds their expectations and they can truly feel the texture and warmth of the brand.
Treat every customer sincerely and consider issues from the customer's perspective. Putian Oushenuo Chen Mengshan always adheres to this service concept when treating customers. In October 2021, the Putian Oceano store welcomed two customers. They were very interested in large slabs and had learned about other ceramic tile brands. However, because the two customers had different preferences, they have not made up their minds to buy them.
Facing the uncertainty of customers, Chen Mengshan led the Putian Oceano team to comprehensively understand the customers' aesthetic needs, living habits, etc., compared the effects and pros and cons of ceramic tiles of different specifications, and introduced in detail the advantages and disadvantages of Oceano large slabs. application, and patiently answered customers' concerns, invited them to the store for negotiation many times, and constantly improved the design plan. When Chen Mengshan mentioned that Jiulongbi (Grey) draws inspiration from nature and selects 1% of rare and precious stones from around the world as the design blueprint, the product's delicate texture and soft and moist color impressed them.
In the end, with its high-quality service and design, Putian Oceano won high recognition from customers and chose SCM11490180DE [Nine Dragon Wall (Grey)], with an on-site payment of 50,000 yuan and a unit value of more than 150,000 yuan.
Chen Mengshan said: "We not only have strong professionalism and professional capabilities, but also can solve problems for customers." In the service process, Putian Oceano adheres to the two concepts of "product + service" and "efficiency + cost" The general principle is to provide customers with one-stop services that "save time, worry and effort", so that customers can enjoy more than they imagined, and are highly recognized by customers.
Good-looking and high-quality products contribute to a better life
Oceano large boards with oversized sizes have endless creativity, with fewer joints and wider visual effects, making it easy to create an elegant and sophisticated overall effect. It can be installed on the wall or on the floor, and can also be used as a functional decoration for desktops, countertops, cabinets, etc. It has versatile applications and great potential, leading fashion trends and interpreting beautiful home aesthetics.
Product name: Nine Dragon Wall (grey)
Product model: SCM11490180DE
Product specifications: 900 x 1800mm
Real picture of product application
Oshennuo helps users achieve a better and higher-quality living with high-quality products and high-quality services, creates a unique brand warmth with high-quality services, and leads the development of the building ceramics industry.
Taking service as our purpose and satisfaction as our goal. In the future, Chen Mengshan will lead Putian Oceano to continuously improve service levels, establish efficient communication with consumers, provide better services, and create a better living life for users.
